DoorDash deducts their drivers’ “tips” from their salaries rather than give those tips to their rightful owners – the drivers!
Food delivery company DoorDash is re-thinking its payroll practices. Drivers (customers) and the public in general are not pleased that the company has been taking the tips given to drivers and instead of giving the tips to the drivers – DoorDash has been using the tips to pay the driver’s base pay!
DoorDash has been taking their employee’s tips left by customers via the company’s app to pay the minimum payment that DoorDash promises its workers. Customers feel tricked. They say that if they knew the company was going to do that – they would have paid the drivers cash tips directly.
The CEO offered very cautious wording that has not happened yet.
Very negative articles have appeared in the New York Times and other papers. Instacart tried pulling that stunt and knew immediately that it had backfired – they changed that policy right away.
Delivery competitors say that their “drivers keep 100% of their tips, and their per-order earnings are determined separate and apart from their tips”.
Of course, the practice of using tips to subsidize wages is not new. In the US it’s known as a “tipped wage,” and often affects workers like servers, waiters, and bartenders.
Until we all know for certain that DoorDash drivers are receiving their base pay “and” their tips – let’s not use DoorDash. There is always a competitive delivery company somewhere close by.